Free CRM for Taxi, Limousine & Ride-Service Operators – Track Passengers, Corporate Accounts and Trip Schedules
Taxi companies, limousine services and small ride-service operators live on bookings, timing and repeat customers. You’re juggling airport transfers, corporate accounts, hotel runs, event work and on-demand rides – often across a mix of owned vehicles and contracted drivers. When passenger details, account notes and trip history are scattered across dispatch notes, text messages and separate booking apps, it’s easy to miss key information or lose track of high-value customers. A simple, free, mobile-first CRM gives you one place to track every passenger, corporate account and trip so your operation runs more like a professional fleet and less like a stack of scribbled job sheets.
A Free CRM Built for Taxi, Limo and Ride-Service Operators
Organise Passengers, Corporate Accounts and Partners
Use the Companies module to store hotels, corporate clients, event planners, travel agents and other organisations that regularly book rides. Use the Contacts module for individual passengers, executive travellers, frequent airport riders and key contacts at each corporate account. Log enquiries, confirmed bookings, no-shows and follow-up calls as activities, so you can always see who your best riders and accounts are and when they last used your service.
Custom Fields That Match Real Transport & Ride Work
Generic office software doesn’t understand flight numbers, vehicle types or VIP notes. With flexible custom fields, you can shape the CRM around your operation. Track preferred pickup locations, common destinations, flight numbers and arrival times for airport work, vehicle preferences (standard sedan, SUV, minivan, stretch limo, executive car), and payment method or billing rules (cash, card, on account, invoice monthly). For each account or frequent passenger, store VIP notes, accessibility needs, language preferences, preferred drivers, typical luggage amounts and special instructions like “meet at arrivals with sign” or “text on arrival, no horn”. You can also capture fields for vehicle/plate references on trips, booking references from external systems and internal job numbers so it’s easier to reconcile work later.
Advanced Search, Filters and a Clear, Fast Dashboard
When dispatch is busy, you don’t have time to dig through manual logs. Use advanced search and powerful filtering tools to find all trips for a specific corporate account, regular airport passengers, bookings on a particular date, or customers you haven’t carried in a while who might respond well to a re-engagement offer. The built-in dashboard gives you a clean snapshot of how many companies and contacts you’re managing and what’s been happening recently, without complicated sales pipelines or charts you’ll never look at during a busy shift.
Keep Dispatch, Drivers and Admin in Sync
Mobile-First and Fast for Dispatch and Drivers on the Move
Dispatchers and drivers live on the road and around the rank, not behind a desk. This CRM is built with mobile-first technology and designed to be fast, so it works brilliantly on phones and tablets. Dispatch can look up passenger details, account notes and contact numbers in seconds, while drivers can quickly check pickup instructions, passenger names, flight info and any special requests from their phone. After the trip, you can add quick notes about delays, route changes or issues so your records stay up to date.
Free for Up to 30 Users – Ideal for Small Fleets and Growing Operators
Whether you run a small taxi company, a limousine service or a growing ride-service operation with several vehicles and staff, the CRM is completely free for up to 30 users. Owners and managers can see key activity and account information, dispatch can update records and notes, and drivers or office staff can add trip comments – all working from the same shared data, without monthly subscription fees eating into your margins.
API Access to Connect Booking Forms, Apps and Other Systems
As your transport business grows, you can connect the CRM to the tools you already use. With full API access, you can plug in website booking forms, simple mobile booking apps or lead sources so new passengers and corporate enquiries automatically create Companies and Contacts, or integrate with systems where you manage dispatch, scheduling or billing. New enquiries flow straight into your CRM, ready to be followed up and turned into regular riders and long-term accounts.
Support, Stability and a Focus on US-Based Operators
Built-In Support Tickets for CRM Users
If you ever need help using the CRM, there’s a built-in ticketing feature that lets you contact the CRM support team directly. You can ask questions, report issues or suggest improvements and track responses in one place. The ticketing is for you as a CRM user – it’s not meant to replace your own passenger support – so the system stays focused on keeping your CRM data clean and your operation efficient.
A Free, Fast CRM Platform Exclusively for US Companies
This free CRM platform is available to companies in the US only, making it a strong fit for American taxi firms, limousine services and ride-service operators who want a modern, mobile-first CRM without monthly subscription costs. You get one central place to manage passengers, corporate accounts and trip notes, backed by a fast, reliable system that grows with your fleet and your reputation.