If you run a plumbing business, you know leaks don’t just happen in pipework – they happen in your paperwork too. Missed calls, lost messages and forgotten quotes all mean lost revenue. Our free, fast, mobile-first CRM for plumbers lets you track every plumbing enquiry in one place so you can turn every leak into a lead and grow your business across the US.
Instead of scribbling details on notepads or hunting through inboxes, log enquiries directly into the Companies and Contacts modules of your plumbing CRM. Store landlords, letting agents and commercial clients as companies, and link individual homeowners and tenants as contacts. Every enquiry is saved, searchable and ready to follow up – so you never lose a plumbing job again.
Generic software doesn’t match how plumbers actually work. With flexible custom fields, you can tailor the CRM to your day-to-day plumbing jobs. Add boiler type, system type, last service date, emergency/non-emergency, ZIP code and job type (leak, boiler repair, install, service). When a customer calls back, you instantly see their history, what you fixed last time and what you’ll need for the next visit.
When your diary is packed, speed matters. Use advanced search and powerful filtering tools to slice your data in seconds. Find open enquiries in a specific area, customers due a service this month, or high-value repeat clients. Your plumbing CRM brings the right enquiries to the top of your list so you can schedule jobs and respond faster than your competitors.
The built-in dashboard gives you an at-a-glance view of how your plumbing business is performing. See how many new enquiries you’ve had, how many companies and contacts you’re dealing with, and how busy your pipeline looks. You don’t need to be a data expert – you get a simple visual snapshot of your plumbing leads and activity.
As your plumbing company grows, you can bring your whole team on board with up to 30 users included at no subscription cost. Because the CRM is mobile-first technology and designed to be fast, office staff and engineers can look up jobs, addresses and notes from their phone or tablet, then update records as soon as work is completed on-site.
With full API access, you can connect your website enquiry forms or other systems so new plumbing leads drop straight into your CRM. Every new contact and company is created automatically, ready to be tracked and converted. Our free CRM platform is available to companies in the US only, giving American plumbing businesses a powerful, central place to manage enquiries, contacts and jobs from first leak to long-term customer.