Free CRM for Pest Control Services – Track Customers, Treatments and Recurring Service Plans
Pest control companies live on routes, repeat visits and detailed treatment history. You’re juggling termite inspections, rodent control, ant and roach treatments, bed bug jobs and regular exterior barrier services – often across hundreds of homes and commercial sites. When customer notes, infestation details and treatment records are scattered across paper tickets, texts and separate apps, it’s easy to miss follow-ups or forget what product was used where. A simple, free, mobile-first CRM gives you one place to track every customer, infestation and treatment so your pest control routes stay organised all year round.
A Free CRM Built for Pest Control Services
Organise Residential, Commercial and Multi-Site Customers
Use the Companies module to store commercial accounts, restaurants, warehouses, apartment complexes, HOAs and property managers, as well as homeowners for one-off and recurring services. Link individual owners, tenants, facilities managers and on-site contacts as Contacts. Every call, inspection, treatment visit and follow-up can be logged as an activity, so you always know who you spoke to, what was found and what was done at each location.
Custom Fields That Match Real Pest Control Work
Generic office tools don’t understand infestation levels, target pests or product rotation. With flexible custom fields, you can shape the CRM around your pest control workflow. Track target pests (ants, roaches, rodents, termites, bed bugs, wasps, spiders, stored-product pests, wildlife), infestation severity, areas affected (kitchen, attic, exterior perimeter, crawl space), and contributing conditions (harborage, moisture, sanitation issues). Store product names and EPA registration numbers, application methods (crack & crevice, broadcast, bait stations, dusting), bait placements, monitoring devices and service frequency (monthly, bi-monthly, quarterly, annual termite). You can also record IPM recommendations, entry points and photos so technicians know exactly what they’re walking into on each visit.
Advanced Search, Filters and a Clear, Fast Dashboard
When you’re managing busy routes and a high volume of calls, you need quick access to the right accounts. Use advanced search and powerful filtering tools to find customers on a specific route or ZIP code, accounts with active termite warranties, properties due for their next service this week, or commercial locations with open issues. The built-in dashboard gives you a clean snapshot of how many companies and contacts you’re serving and what’s been happening recently, without cluttered sales charts or pipelines you’ll never use.
Keep Office Staff, Technicians and Routes in Sync
Mobile-First and Fast for Technicians in the Field
Technicians spend their day in trucks, crawl spaces and backyards, not at desks. This CRM is built with mobile-first technology and designed to be fast, so it works brilliantly on phones and tablets. Techs can pull up customer history at the curb, review target pests and previous treatment notes, see special instructions (pets on site, gate codes, sensitive areas) and add treatment details or recommendations immediately after the service. Everyone – office staff, supervisors and techs – sees the same up-to-date information.
Free for Up to 30 Users – Ideal for Growing Pest Control Teams
Whether you’re a small pest control company with one or two techs or a growing service with several routes and office staff, the CRM is completely free for up to 30 users. Office staff can log new calls, manage contact details and track follow-ups, while technicians update visit notes and treatment details from the field. You get the benefits of a shared, organised system without monthly subscription costs eating into your route revenue.
API Access to Connect Forms, Leads and Other Systems
As your pest control business scales, you can connect the CRM to the tools you already use. With full API access, you can plug in website enquiry forms and lead sources so new prospects automatically create Companies and Contacts, or integrate with other systems where you manage scheduling, routing or billing. New opportunities flow straight into your CRM, ready to be followed up, inspected and turned into recurring service plans.
Support, Stability and a Focus on US Pest Control Companies
Built-In Support Tickets for CRM Users
If you ever need help using the CRM, there’s a built-in ticketing feature that lets you contact the CRM support team directly. You can ask questions, report issues or suggest improvements and track responses in one place. The ticketing is for you as a CRM user – it’s not designed to handle your own customer service calls – so the system stays focused on keeping your data organised and your routes efficient.
A Free, Fast CRM Platform Exclusively for US Companies
This free CRM platform is available to companies in the US only, making it a strong fit for American pest control services that want a modern, mobile-first CRM without monthly subscription costs. You get one central place to manage customers, infestations, treatments and recurring service plans, backed by a fast, reliable system that grows with your routes and your reputation.