Hair and nail salons, mobile stylists and beauty professionals live on relationships and repeat visits. You’re juggling colour formulas, cut history, preferred nail shapes, patch tests, allergies, memberships and packages – often across a full column of clients every day. When client notes are spread across paper cards, DMs, separate booking apps and someone’s memory, it’s easy to forget details that make each visit feel personal. A simple, free, mobile-first CRM gives you one place to track every client, appointment and formula so your chair or mobile kit runs like a pro salon – not a stack of sticky notes.
Use the Companies module if you work with salons, spas or bridal planners as business clients, and the Contacts module for individual clients who sit in your chair or book you as a mobile stylist or nail tech. Store contact details, social handles and notes about how they found you. Log every consultation, appointment and follow-up as an activity, so you can see at a glance when they last visited, what you did and what they booked next.
Generic office software doesn’t understand colour levels, nail shapes or patch-test dates. With flexible custom fields, you can shape the CRM around your services. Track hair type and length, colour history, favourite formulas (brand, shade, developer, mixing ratio, processing time), toners, glosses and notes like “likes soft grow-out” or “no warmth”. For nails, record natural nail condition, preferred shape and length, product system (gel polish, hard gel, acrylic, dip), colours they love, nail art preferences and infill frequency. For beauty services, capture skin type, sensitivities, patch-test dates, preferred lash curl and length, brow mapping notes and aftercare reminders. You can also add fields for memberships, packages, VIP status and referral sources so you know who your best clients really are.
When your week is packed with appointments, you don’t have time to dig through old messages. Use advanced search and powerful filtering tools to find clients by service type (colour, cut, extensions, nails, lashes), last-visit date, package status, or who is due for a colour refresh or infill. The built-in dashboard gives you a clean snapshot of how many clients you have, how active your column is and what’s been happening recently, without complex sales pipelines or charts you’ll never use.
Whether you’re on a busy salon floor, in a home studio or driving between mobile clients, you don’t have time to fight slow software. This CRM is built with mobile-first technology and designed to be fast, so it works brilliantly on phones and tablets. You can pull up a client’s profile before they walk in, review their last colour or nail set, check any allergy or patch-test notes, and add what you did today immediately after the appointment – all from your phone.
Whether you’re a solo mobile stylist, a small nail studio or a salon with multiple chairs and beauty rooms, the CRM is completely free for up to 30 users. Owners and managers can keep client records and metrics organised, stylists and techs can add visit notes and formulas, and front-desk staff can update contact details and follow-up reminders – all in one shared system, without subscription costs eating into your chair time revenue.
As your hair or beauty business grows, you can connect the CRM to tools you already use. With full API access, you can plug in website enquiry forms or online booking systems so new clients automatically create Contacts, or integrate with other platforms where you manage appointments or marketing. New enquiries drop straight into your CRM, ready to be tagged, followed up and turned into regulars.
If you ever need help using the CRM, there’s a built-in ticketing feature that lets you contact the CRM support team directly. You can ask questions, report issues or suggest improvements and track responses in one place. The ticketing is for you as a CRM user – it’s not meant to replace your own client messaging – so the system stays focused on keeping your data organised and your day running smoothly.
This free CRM platform is available to companies in the US only, making it a strong fit for American hair and nail salons, mobile stylists and beauty pros who want a modern, mobile-first CRM without monthly subscription costs. You get one central place to manage clients, appointments, formulas and notes, backed by a fast, reliable system that grows with your column, your team and your reputation.