Free CRM for Automotive Repair & Maintenance (incl. Mobile Mechanics & Tire Services) – Track Customers, Vehicles and Service History
Automotive repair shops, mobile mechanics and tire services live on trust, repeat work and good records. You’re juggling diagnostics, repairs, routine maintenance, emergency call-outs, tire changes and seasonal swaps – often across hundreds of customers and vehicles. When contact details, VINs, mileage and service history are spread across paper job cards, different apps and someone’s memory, it’s easy to lose track of what was done last time or which car is due back. A simple, free, mobile-first CRM gives you one place to track every customer, vehicle and visit so your workshop or mobile van runs like a well-organised service bay instead of a stack of clipboards.
A Free CRM Built for Auto Repair Shops, Mobile Mechanics & Tire Services
Organise Customers, Fleets and Key Contacts
Use the Companies module to store fleets, local businesses, dealerships and trade accounts, and the Contacts module for individual vehicle owners and drivers. Link multiple vehicles to the same customer or company by using your own custom fields for vehicle details, so you can see at a glance who owns what. Log calls, bookings, approvals and follow-up reminders as activities, so you always know who you spoke to, what was agreed and when that car, van or truck is coming in next.
Custom Fields That Match Real Automotive Work
Generic office software doesn’t understand VINs, tire sizes or service intervals. With flexible custom fields, you can shape the CRM around your workshop workflow. Track vehicle details such as make, model, year, VIN, license plate, engine type, mileage, tire size and load/speed rating. Store notes on previous work (brakes, timing belt, suspension, A/C, electrical, diagnostics), fault codes captured from scan tools, recommended repairs that were declined and future maintenance to watch. For tire services, capture seasonal sets (summer/winter), storage info, torque settings and tread-depth readings. You can also add fields for OEM vs. aftermarket parts, oil spec and viscosity, inspection due dates and warranty periods so you have all the technical context you need when the vehicle returns.
Advanced Search, Filters and a Clear, Fast Dashboard
When your bays are full and the phone is ringing, you need quick answers. Use advanced search and powerful filtering tools to find customers with overdue services, vehicles with high mileage, fleet accounts with multiple vehicles due, or all cars that had advisory notes on brakes or tires at the last visit. The built-in dashboard gives you a simple snapshot of how many companies and contacts you’re working with and what’s been happening recently, without heavyweight sales pipelines or confusing charts that don’t help you turn wrenches.
Keep Front Desk, Techs and Mobile Vans in Sync
Mobile-First and Fast for Workshops and Roadside Jobs
Service advisors, technicians and mobile mechanics don’t sit behind a desktop all day. This CRM is built with mobile-first technology and designed to be fast, so it works brilliantly on phones and tablets. At the front counter or in the yard, staff can pull up customer and vehicle records, see past work, check notes like “customer waits” or “needs lift home”, and add new notes as they go. Mobile mechanics and tire services can review vehicle details and previous visits from the van, then add job notes, mileage and recommendations immediately after the call-out, straight from their phone.
Free for Up to 30 Users – Ideal for Small Shops and Growing Teams
Whether you’re a one-bay workshop, a mobile-only mechanic or a growing garage with several techs and a front office, the CRM is completely free for up to 30 users. Owners can see key activity and customers, service advisors can keep records tidy and log calls, and technicians or mobile mechanics can update notes from the shop floor or roadside – all in one shared system, without subscription fees eating into your labour and parts margins.
API Access to Connect Online Booking, Invoicing and Other Systems
As your automotive business grows, you can connect the CRM to the tools you already use. With full API access, you can plug in website enquiry forms or online booking widgets so new customers automatically create Contacts, or integrate with other systems where you manage job cards, invoicing or marketing. New enquiries and repeat booking requests flow straight into your CRM, ready to be tagged, followed up and turned into long-term service relationships.
Support, Stability and a Focus on US Automotive Businesses
Built-In Support Tickets for CRM Users
If you ever need help using the CRM, there’s a built-in ticketing feature that lets you contact the CRM support team directly. You can ask questions, report issues or suggest improvements and track responses in one place. The ticketing is for you as a CRM user – it’s not meant to replace your own customer support – so the system stays focused on keeping your data organised and your bays and vans busy.
A Free, Fast CRM Platform Exclusively for US Companies
This free CRM platform is available to companies in the US only, making it a strong fit for American automotive repair shops, mobile mechanics and tire services that want a modern, mobile-first CRM without monthly subscription costs. You get one central place to manage customers, vehicles and service history, backed by a fast, reliable system that grows with your bays, your vans and your reputation.