CRM for local businesses
Local businesses depend on regulars and word of mouth. axoCRM is a small CRM that helps a local business track enquiries, bookings and the customers that come back.
- N Note added
- D Deal moved
- T Task completed
- E Email logged
Where teams get stuck
Enquiries arrive via too many channels
Phone, email, social, website. A hosted form plus a shared contact list keeps every enquiry in one place.
Regulars aren't recognised
A clean contact list with notes lets the team treat every regular like a regular.
Referrals aren't tracked
Custom fields make the referral network visible.
How axoCRM helps
axoCRM is a calm CRM for the front-of-house side of a local business.
- 1Capture enquiries via a hosted form.
- 2Maintain a contact list of regulars.
- 3Track open enquiries through a small pipeline.
- 4Tag referral sources with custom fields.
- 5Report on enquiries and conversion monthly.
Key features
Hosted lead form
Always-on contact form for your site.
Contact list
Every customer with notes and history.
Pipeline
Open enquiries by stage and owner.
Custom fields
Referral source, preferences, notes.
Tasks
Follow-ups and recall reminders.
See the full features overview for more.
Simple, annual pricing
If your local business is past a paper diary, axoCRM is a calm next step. Free plan available. Paid plan is $39 / £29 / €35 per user per year — billed annually, no monthly upsell.
- Free plan: 1 user, 250 contacts.
- Paid: $39 / £29 / €35 per user per year.
Related reading
FAQ
- Does it work on a phone?
- Yes — mobile-friendly.
- Can customers enquire online?
- Yes — publish a hosted form.
- Can I tag regulars?
- Yes — use custom fields.
- Can I import existing contacts?
- Yes — CSV import.
Ready to try axoCRM?
Start on the free plan. No credit card required.