CRM software for small businesses
Small businesses don't need a 200-field enterprise CRM. They need one calm place to keep every customer, every conversation and every open deal — so nothing slips through the cracks while the team is busy doing the actual work.
- N Note added
- D Deal moved
- T Task completed
- E Email logged
Where teams get stuck
Customer information lives in too many places
Contacts in a phone, deal notes in email drafts, prices in a spreadsheet and follow-ups in someone's head. The moment a teammate is off, work stalls because nobody else can see what's going on.
Spreadsheets stop scaling around 100 customers
Filters break, two people overwrite each other and history disappears. axoCRM gives small businesses a real shared database without forcing them through an enterprise rollout.
Most CRMs feel built for someone else
Per-seat monthly pricing, mandatory onboarding calls and 80% of features you'll never use. axoCRM keeps the surface area small so the team actually opens it every day.
How axoCRM helps
axoCRM gives a small business the few things that actually move revenue: a shared contact list, a visible pipeline, tasks that don't get forgotten and reports that show whether the month is on track.
- 1Import existing contacts and companies from a CSV — your old spreadsheet becomes day-one data.
- 2Set up a single pipeline that matches how your team really sells.
- 3Capture new leads through a public form on your website.
- 4Assign tasks and follow-ups so every deal has a clear next step.
- 5Review the dashboard each Monday to see what's stuck and what's closing.
Key features
Shared contact & company list
Everyone sees the same customer record, with notes and activity in one place.
Drag-and-drop sales pipeline
Visualise every deal and move it through your stages in seconds.
Tasks with owners and due dates
No more forgotten follow-ups — assigned, dated, visible to the whole team.
Lead capture forms
Publish a form on your site; submissions land directly as contacts.
Custom fields
Track the bits unique to your business — referral source, service type, contract value.
Reports & dashboard
See pipeline value, win rate and team workload without building spreadsheets.
See the full features overview for more.
Simple, annual pricing
If you're running a small business and a spreadsheet has started to wobble, axoCRM is the smallest sensible step up. Free plan available. Paid plan is $39 / £29 / €35 per user per year — billed annually, no monthly upsell.
- Free plan: 1 user, 250 contacts.
- Paid: $39 / £29 / €35 per user per year.
Related reading
FAQ
- Is axoCRM really suitable for very small teams?
- Yes — the free plan covers 1 user and 250 contacts, and paid stays sensible at $39 / £29 / €35 per user per year.
- Can I import my existing customer spreadsheet?
- Yes. CSV import for contacts and companies is built in. XLSX support is planned.
- Do I need to install anything?
- No — axoCRM runs in the browser on any device.
- Will it grow with us if we hire?
- Adding teammates is just adding paid seats; roles and permissions are already built in.
Ready to try axoCRM?
Start on the free plan. No credit card required.