CRM for plumbers and plumbing businesses
Plumbing businesses live on emergency call-outs and recurring service work. axoCRM is a no-fuss CRM that helps a plumbing firm keep enquiries, quotes and the boiler-service book in one place.
- N Note added
- D Deal moved
- T Task completed
- E Email logged
Where teams get stuck
Emergency enquiries get lost in WhatsApp
Push them through a shared form and they become trackable contacts.
Service recalls are forgotten
Recurring tasks per customer make annual boiler services automatic.
Quotes don't get the second call
Tasks on every open quote enforce the follow-up.
How axoCRM helps
axoCRM is a small plumber-friendly CRM for managing the customer side of a plumbing business.
- 1Capture enquiries via a website form.
- 2Quote and track jobs in a Quotes pipeline.
- 3Store boiler details as custom fields.
- 4Schedule recall tasks for annual services.
- 5Use reports to spot top repeat customers.
Key features
Lead form
A public form for emergency and quoted work.
Quote pipeline
Every open quote, owner and value.
Service custom fields
Boiler model, install date, last service.
Recall tasks
Future-dated reminders for annual checks.
Mobile-friendly
Update the CRM from the van.
See the full features overview for more.
Simple, annual pricing
If you run a plumbing business, axoCRM is the calmest way to keep your customer book up to date without buying a full field-service platform. Free plan available. Paid plan is $39 / £29 / €35 per user per year — billed annually, no monthly upsell.
- Free plan: 1 user, 250 contacts.
- Paid: $39 / £29 / €35 per user per year.
Related reading
FAQ
- Is this a dispatch tool?
- No — axoCRM tracks the customer side. Pair with your job scheduler if you need dispatch.
- Can I track annual services?
- Yes — recurring tasks on each customer.
- Does it run on the van iPad?
- Yes — works in any modern browser.
- Can I import existing customers?
- Yes — CSV import is built in.
Ready to try axoCRM?
Start on the free plan. No credit card required.