CRM for customer tracking
Customer tracking is the original CRM job: know your customers, remember every conversation, never miss a follow-up. axoCRM keeps that job front and centre.
- N Note added
- D Deal moved
- T Task completed
- E Email logged
Where teams get stuck
Customer history is scattered
A shared contact record consolidates notes, deals, tasks and activity.
Conversations lose context
Activity logs and notes give a chronological view.
Follow-ups slip
Tasks per customer keep accountability visible.
How axoCRM helps
axoCRM is a tight customer-tracking CRM that small teams actually maintain.
- 1Capture every customer as a contact.
- 2Tie deals, tasks and notes to the contact.
- 3Use the activity feed for chronological context.
- 4Set follow-up tasks per customer.
- 5Report on activity by owner and segment.
Key features
Rich contact records
Notes, deals, tasks and activity in context.
Activity feed
Chronological view of customer interactions.
Tasks per customer
Follow-ups never forgotten.
Custom fields
Track customer-specific data.
Reports
Activity and pipeline at a glance.
See the full features overview for more.
Simple, annual pricing
If customer tracking is the core job, axoCRM is built for that job. Free plan available. Paid plan is $39 / £29 / €35 per user per year — billed annually, no monthly upsell.
- Free plan: 1 user, 250 contacts.
- Paid: $39 / £29 / €35 per user per year.
Related reading
FAQ
- Is this different from contact management?
- Customer tracking emphasises the activity feed and follow-ups — same underlying CRM.
- Can I see activity per customer?
- Yes — each contact has an activity tab.
- Can I assign customers to owners?
- Yes.
- Can I import customers?
- Yes — CSV import.
Ready to try axoCRM?
Start on the free plan. No credit card required.