Free CRM for Janitorial & Cleaning Services – Track Customers, Sites, Checklists and Recurring Contracts
Janitorial and cleaning service companies live on routes, checklists and recurring contracts. You’re juggling daily office cleans, night shifts, post-construction cleans, move-outs and one-off deep cleans – often across dozens of buildings with different access rules and standards. When customer details, site notes and task lists are scattered across paper, texts and spreadsheets, it’s easy to miss visits, forget special requests or lose track of who’s responsible for which site. A simple, free, mobile-first CRM gives you one place to track every customer, site and checklist so your cleaning business stays organised on every shift.
A Free CRM Built for Janitorial & Cleaning Services
Organise Customers, Sites and Key Contacts
Use the Companies module to store office clients, retail stores, schools, warehouses, medical facilities, apartment communities and other commercial customers, as well as homeowners for residential cleaning. Link facilities managers, office managers, building supervisors, tenants and homeowners as Contacts. Every enquiry, walk-through, contract discussion and quality check can be logged as an activity, so you always know who you spoke to, what was agreed and which site it belongs to.
Custom Fields That Match Real Cleaning Work
Generic office software doesn’t understand cleaning frequencies, lock-up procedures or QA scores. With flexible custom fields, you can shape the CRM around your janitorial workflow. Track service type (office cleaning, retail, industrial, medical, residential), frequency (daily, nightly, weekly, bi-weekly, monthly), shift times, alarm codes, key or fob details, access notes and security rules. Store checklist-related details such as areas to clean (restrooms, kitchens, offices, lobby, warehouse), special tasks (floor buffing, carpet extraction, window cleaning, high dusting) and consumables to monitor (toilet paper, hand soap, trash liners). You can also add fields for inspection scores, “hot spots” noted by the client and contract start/end dates so renewals never sneak up on you.
Advanced Search, Filters and a Clear, Fast Dashboard
When you’re managing multiple routes and clients, you need quick visibility. Use advanced search and powerful filtering tools to find customers by route, ZIP code or building type, contracts due for renewal, sites with lower inspection scores, or clients who only receive periodic deep cleans. The built-in dashboard gives you a clean snapshot of how many companies and contacts you’re serving and what’s been happening recently, without complicated sales charts or CRM jargon getting in the way.